When health concerns arise, knowing where to start can be overwhelming. Our Health Improvement Navigation Service provides personalised, one-on-one support to help individuals access the right care, services, and resources at the right time. 

Our Health Navigators work alongside individuals to simplify the healthcare journey, coordinate support, and connect them with appropriate clinical and wellbeing services. By helping people access support early, we can improve health outcomes, reduce the impact of health concerns, and support their ability to remain healthy, safe, and engaged at work and in everyday life. 

• Initial assessment - a 60-minute telehealth triage assessment to understand the employee's needs. You will receive a personalised plan outlining key actions and timelines. 

• Follow-up - 2x 60-minute follow-up sessions to ensure the employee is progressing toward and receiving the necessary support to achieve their goals. Additional sessions are available if required. 

• Billing – all sessions are billed via your regular process. 

• Manager reporting - these are personal social health issues, due to privacy issues there is no reporting back to managers. A confirmation of attendance can be given if required. 

Navigate the complexities of health and social services and boost engagement while reducing absenteeism and enhancing overall productivity.